Lunch & Learn - Create a Data-Driven Process to Manage the Quadruple Aim

April 20, 11:30am, CDT - 1:00pm, CDT

Mays Clinic, Room ACB1.2345
1220 Holcombe Blvd.
Houston, TX 77030


Join the Memorial Hermann Healthcare Analytics team as we describe our process for creating an environment to conquer the Quadruple Aim. In order to be successful in the population health arena, organizations must meet objectives as outlined by the Institute of Health to improve the patient’s experience of care, improve the health of populations, reduce the per capita cost of healthcare, and improve the provider’s experience. Memorial Hermann is recognized as a leader in population health management with much of our success derived from the utilization of people, process, and technology. Without analytics, the ability to identify areas of improvement and design your process to meet the Quadruple Aim is nearly impossible. This session highlights the technology, the people, and the process utilized by Memorial Hermann to bring together disparate data to improve costs, outcomes, and the patient and provider experience, as well as a increasing covered lives while improving reimbursement.

Paul Lampi
Director, Technical Services
Memorial Hermann Health System

Paul Lampi is Director, Tehcnical Services leading Memorial Hermann Health System’s Enterprise Analytics and Reporting Team. His team is responsible for Memorial Hermann’s enterprise data warehouses, visualizations in Tableau and reporting with SAP Business Objects and CLL. In addition, Paul works with various stakeholders throughout the System to build a community of individuals using Tableau and Business Objects in support of various departmental initiatives.

Angie Massey
Director, Strategic Analytics
Memorial Hermann Health System

Angie has over 15 years of experience in healthcare analytics. Since Feb. 2014, Angie has held the position of Director of Strategic Analytics for the Memorial Hermann Physician Network (MHMD). Prior to her work at MHMD, Angie was the Director of Hospital Operations, Surgical Services.